Grow scalably with MatrixFlows

Scale customer, partner, and employee success without scaling your team.

One shared workspace for shared knowledge, content, internal collaboration, and customer-facing apps and AI assistants
Start free on Team. Grow into the Platform.

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No per-user pricing
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No AI fees
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No per-resolution pricing
Team

AI-powered spaces for unlimited teams

Bring your knowledge, content, projects, and conversations into one intelligent workspace. Stop toggling—start doing.

from$50/mo

when billed annually

Start 7-day trial
What's included
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Unlimited spaces for employee enablement & support, partner enablement & support, customer enablement & support, sales ops, client success, marketing, product, HR, and IT.
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For each space, pre-configured tables for knowledge, content, projects and submissions with the ability to add your own custom fields
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Unified inbox for cross-functional collaboration
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AI Assistant that answers questions about your data and content, creates and manages items, drafts replies, summarizes conversations, triages submissions, builds flows and more
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Custom AI skills for giving the assistant new abilities specific to your work
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MCP connector for use with Claude, ChatGPT, Gemeni, etc
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40+ external content sources (SharePoint, Zendesk, Salesforce, Drive, Notion, Monday, Clickup, Jira, GitHub, and more)
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Unlimited team members
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Secure company-wide access with SSO
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Augment Notion, Confluence, ClickUp, Monday, and other tools your team uses to collaborate
Internal (GENERAL AVAILABILITY 5/31/26)

Streamline company operations

Give every department —Customer Support, Partner Enablement, People Ops, IT, and Product, Sales and Marketing—their own apps to handle enablement and support automatically.

from $75/mo

when billed annually

Start with Team
Everything in Team, plus
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A service catalog for your entire company — one place employees go for everything
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Help Center, Knowledge Base, or Portal — each with a built-in AI Agent  — for every team to publish to the app catalog
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Customize the AI Agent's content sources, skills,  and behavior
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Resolve repetitive questions with AI grounded in each team's knowledge & content
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Receive submissions and requests with structured intake forms
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Manage requests and handoffs across teams
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Reply to employees with chat and video when self-service isn't enough
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Workflow automations across every team's processes
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Augment ServiceNow, SharePoint, Jira, Seismic, and other internal tools
External

Elevate customer & partner experience

Launch world-class AI Assistants, Help Centers, Portals for customers and partners. Let AI resolve customer issues 24/7 with chat and video support.

from $117/mo

when billed annually

Start with Team
Everything in Internal, plus
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AI-powered self-service  for prospects, customers, and partners
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Help Center, Knowledge Base, Partner Portal, or Pre-Sales Hub — each with a built-in AI Agent that resolves customer questions 24/7 — for every team to publish externally
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Unlimited deployments across every touchpoint —website, customer portal, partner portal, in-app help, and more
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Resolve repetitive questions with AI grounded in your approved knowledge and content
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Receive submissions, requests, and inquiries with structured intake forms, chat and video
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Custom branding
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Unlimited external users
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Augment Zendesk, Intercom, Guru, Document360, and other customer and partner-related tools
Build

Custom AI agents, apps & automations

For teams with complex workflows. Build custom data structures, advanced AI agents, and deep automations tailored to your exact process.

from$167/mo

when billed annually

Start with Team
Everything in External, plus
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Custom tables for any data structure your business needs
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Advanced field types for complex data and relationships
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Custom skills, tools, and integrations for your AI Agents and workflows
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Custom AI actions and automations for your AI agents and workflows
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100+ flow and portal templates, fully customizable
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Analytics & reporting
Platform

Global scale & multi-brand power

One foundation to scale across business units, brands, regions, languages, and audiences — 18 languages, multi-brand deployments, custom apps, and headless embeds.

from$250/mo

when billed annually

Start with Team
Everything in Build, plus
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Build custom AI Agents from scratch — for any use case, any audience
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Build custom apps for any audience, function and use-case, internal or external
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No-code app designer with custom components and reusable building blocks
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Headless architecture — compose MatrixFlows into your own products with APIs and SDKs
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18 languages, multi-brand, multi-audience
Enterprise

White-glove partnership

Don't just buy software—get a dedicated team. We design your strategy, build your workspace and apps, and provide priority support to ensure your success.

from$417/mo

when billed annually

Talk to sales
Everything in Platform, plus
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We design your self-service strategy
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We configure your workspace
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We build your knowledge foundation
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We create AI apps for customers, partners, employees
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Advanced org modeling
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Migration & onboarding support
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Priority support & account management
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Invoice / PO billing
Pricing for every company size

Fixed monthly pricing. Scales with your company, not your team.

One flat fee to enable customers, partners, and employees (unlimited users).

Monthly
Annual
Company Size Team Internal External Build Platform Enterprise
< 25 $70 $100 $140 $200 $300 N/A
< 50 $90 $130 $200 $300 $400 N/A
< 100 $120 $180 $300 $400 $600 N/A
< 250 $200 $300 $500 $700 $1,100 N/A
< 500 $270 $400 $600 $1,000 $1,600 N/A
< 1,000 $330 $500 $900 $1,500 $2,200 N/A
< 2,000 $400 $700 $1,200 $2,000 $3,200 N/A
Company Size Team Internal External Build Platform Enterprise
< 25 $600 $900 $1,400 $2,000 $3,000 $5,000
< 50 $800 $1,200 $2,000 $3,000 $4,000 $7,000
< 100 $1,100 $1,700 $3,000 $4,000 $6,000 $10,000
< 250 $1,800 $3,000 $5,000 $7,000 $12,000 $18,000
< 500 $2,400 $4,000 $6,000 $10,000 $17,000 $27,000
< 1,000 $3,000 $5,000 $9,000 $15,000 $24,000 $40,000
< 2,000 $4,000 $7,000 $12,000 $21,000 $35,000 $60,000

Annual billing (paid yearly). All prices in USD.

Why matrixflows

Company-wide access to a shared knowedge foundation.

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Access gets limited to only a few people
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Tools sprawl as every team buys their own
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Context fragments across disconnected systems
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Knowledge, content, and conversations stay trapped in silos
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Customer experiences feel disjointed across every touchpoint
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Internal teams and external audiences live in separate worlds

MatrixFlows is built differently. One shared foundation. Unlimited internal and external users. Custom knowledge, content, and AI-powered apps across every audience.

‍The result: small teams efficiently enable & support large audiences

Pricing philosophy

Knowledge compounds when shared.

‍Per-user pricing limits collaboration.

The value of knowledge and content grows when it is shared by every team and  department within your company. This value compounds further when prospects, customers, and partners can leverage it within purpose-built applications.  

‍Paying per user is a decision — who's in the loop and who's out of it — undermining the purpose of working together.

Paying per-resolution isn't scalable.

Paying $1-2 per resolution each time someone visits your website or app and doesn't contact you is not scalable.

Every MatrixFlows plan includes unlimited users, unlimited AI, and unlimited collaboration.

Pricing scales with company size and platform capability.

The journey

The progression is the product.

You don't pick a plan based on what you might need someday. The product enforces the journey, and the upgrade triggers fire themselves.

1

Get your entire team working together

Knowledge, content, projects, collaboration, and conversations in one connected workspace. The whole team aligned on the same source of truth.
2

Empower every employee to self-serve

Onboarding, internal support, IT and HR requests, policies, processes — every internal function in one intelligent hub. Employees find answers and resolve requests on their own, without filing tickets or interrupting teammates.
3

Deliver intelligent customer experiences

Help center, customer support, in-product assistance, conversational AI, live chat and submissions — every customer touchpoint powered by the same foundation. One consistent, intelligent experience across every channel.
4

Model your business operations

Custom data, custom apps, custom AI — built around the way the team works. The platform shaped to the business, not the other way around.
5

Scale without limits

Multiple brands, regions, languages, and audiences — each with its own tailored experience, all running on the same foundation. Complete ownership of every surface, end to end, with the freedom to extend wherever the business goes.

Built for what's next. Ready for what's now.

Start with your team. Add others at no cost.

The Team plan includes knowledge & collaboration for an unlimited number of teams. Upgrade when you are ready to create a portal or AI assistant for customer, partner, or employee self-service.

Start 7-day Team trial →Talk to Sales
© 2026 MatrixFlows