Unify knowledge work and enablement in one platform. Deploy AI-powered self-service. Resolve what remains with full context. Self-service improves every quarter.
Deploy intelligent applications that answer questions, guide decisions, and complete transactions — serving customers, partners, and employees 24/7 from one knowledge foundation.
Conversations that resolve. Grounded in your knowledge foundation — not the open internet. When escalation is needed, your team receives full context.
Voice support that scales without hold queues. Users speak naturally, get real-time responses, with complex issues transferring with full context captured.
Deliver answers — not search results to sort through. One clear, cited response synthesized from your entire knowledge foundation.
Find anything. Any format. Any source. Surfaces the right content from articles, videos, PDFs, and connected systems.
Most AI tools are only as good as the knowledge behind them — and most teams don't have a solid foundation. MatrixFlows gives you the unified foundation the agents run on. Create once. Deploy everywhere. Every team contributing means richer knowledge and better self-service.
Salesforce, SharePoint, Dynamics 365, Zendesk, Confluence, Notion, website and more — connect the tools your teams already use. Content stays in sync and becomes searchable across your entire knowledge foundation.
Product docs, customer guides, partner enablement, employee onboarding — any content type with custom fields and flexible structures that match how your business actually works.
Unlimited users. No per-seat pricing. Every team works in one place, every contributor strengthens the foundation. What your team creates flows directly into the apps your customers use.
When a customer reaches your team, the hard work is already done. AI suggests responses from your knowledge foundation. Your team sees full context — what the customer tried, what articles are relevant, what worked before.
Every unanswered conversation is logged. Your team sees exactly what customers asked, what the AI couldn't resolve, and what knowledge to add.
Create knowledge directly from unanswered conversations. The moment it's published, your AI assistant has the answer — no retraining, no deployment.
When support steps in to resolve something, that resolution becomes knowledge. The same issue never reaches a human agent twice.
Every interaction strengthens the foundation. Self-service rates climb from 20% in week one to 60%+ by week twelve — without extra effort.
Enable cross-functional knowledge enablement and collaboration. Your entire company gets access from day one. No per-seat pricing that punishes collaboration.
Most AI support tools charge per resolution. MatrixFlows doesn't. Your costs stay fixed no matter how many interactions AI self-service handles.
Unlimited Applications: AI Assistants, help centers, portals, communities — deploy as many as your business needs across every channel, team, and audience.
Start free. Your entire company gets access from day one.
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