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HR Team Knowledge Base

Key Takeaways

HR Team Knowledge Base helps people operations teams find policies fast without complex systems. Instead of hunting through SharePoint and email, you get one workspace. Teams document leave policies, track compliance, and preserve expertise. MatrixFlows includes unlimited team collaboration. No per-user fees that force companies to limit who contributes.

  • Example Outcome: Teams find policies faster - some report 80% search time reduction within weeks
  • Deploy in 3 Days: Pre-built HR templates - not months building custom document systems
  • No User Limits: Include entire HR organization with unlimited users - traditional tools charge $50-150 monthly per person
  • AI That Understands HR: Search works with policy terms and regulations - not just keyword matching
  • Getting Started: Get started with policy docs, team collaboration, and AI search

💡 Quick Answer: HR Team Knowledge Base helps people operations teams document employment policies and compliance procedures in one searchable workspace. Most teams deploy within 3 days.

⚡ Bottom Line: Instead of scattered HR docs, get centralized workspace that preserves expertise and onboards new staff faster.

HR Team Knowledge Base (Live, Deployable)

This is an interactive system you can deploy today — not a static template.

The HR Team Knowledge Base application is built on the MatrixFlows platform and runs inside your MatrixFlows workspace alongside other apps and workflows. This is a live, browser-based system where HR teams document policies while new staff find procedures instantly. Teams access it through hr.yourcompany.com or integrate with existing HRIS.

Deployment:

  • Launch quickly using pre-built HR policy templates
  • Customize taxonomy, security controls, and workflows without coding
  • Every plan includes unlimited HR team access and structured documentation

What's included:

  • Team-facing workspace with AI-powered policy search
  • Structured templates for employment policies, compensation, benefits, compliance
  • Real-time collaboration through Matrix with version control
  • Policy gap tracking and documentation requests in Inbox

The application runs in your MatrixFlows workspace. Integrates with existing HR systems if needed.

Why people operations teams need HR Team Knowledge Base

HR Team Knowledge Base helps people operations teams preserve expertise without losing knowledge. Here's what changes:

Find Employment Policies Instantly

HR staff search leave policies and benefits procedures in one place. No more hunting through SharePoint folders and old emails. Your workspace shows policy docs organized by topic and compliance requirement.

Search time drops from hours weekly to under 30 minutes. Policies live in one searchable location instead of scattered across systems. HR teams focus on employee support instead of asking "where's that policy?"

Teams with distributed HR see big productivity gains. Everyone accesses complete documentation from one platform instead of fragmenting knowledge.

Preserve Knowledge When People Leave

Senior HR professionals document policy interpretations before they leave. Their expertise stays in searchable formats instead of walking out the door. New hires access proven approaches from day one.

Teams that centralize HR knowledge report faster onboarding. Comprehensive documentation available immediately instead of requiring extensive mentorship. Onboarding time drops from months to weeks.

Organizations see fewer policy inconsistencies when documented interpretations are accessible. Everyone uses same guidance instead of expertise trapped in individual experience.

Collaborate on Policy Updates

Multiple HR professionals work on same policy docs simultaneously. Compensation team updates salary bands. Benefits team adds insurance policies. Compliance officer maintains regulatory procedures. Everyone sees current state.

Real-time collaboration eliminates duplicate docs and conflicting versions. HR professionals work together on living documentation. No more multiple outdated copies across different systems.

Stop Recreating Procedures

Your team handled complex leave scenario last year. Resolution exists somewhere in old email thread. Staff spends hours researching before realizing someone solved this already.

With centralized knowledge, search finds previous interpretation in seconds. Team builds on existing expertise instead of starting over. Organizations report big reduction in duplicate policy work.

Why scattered HR documentation doesn't work for people operations teams

HR teams struggle with lost knowledge because policies stay trapped. Information fragments across SharePoint folders, policy manuals, and email threads. Each professional has different filing conventions. Nobody knows where current policies live.

Organizations lose big productivity searching for information. Documentation scattered across disconnected systems without unified search.

The three biggest problems with fragmented HR knowledge:

1. Critical Policies Live in Email

HR professional resolved accommodation request last quarter. Policy interpretation exists only in email thread. Months later, similar request happens. New staff can't find original email. Spends hours researching what someone already figured out.

Business Impact: Example outcome: HR teams waste 10-15 hours monthly re-researching policies. Organizations lose $40-80K annually in duplicate work per team.

2. Knowledge Walks Out Door With People

Senior HR business partner leaves. Takes years of employment law expertise. Knows how company interprets ambiguous policies. Understands which decisions set precedents. None of this documented.

Business Impact: Losing senior HR costs months of reduced productivity. For specialized roles like compensation, knowledge loss impacts $50-100K through consultant fees.

3. Policies Spread Across Too Many Systems

Leave policies live in SharePoint. Compensation guidelines in Google Drive. Benefits procedures in old PDF. Compliance protocols in HR system. During complex inquiry, staff checks multiple locations.

Business Impact: Fragmented docs increase response time 2-3x. For urgent matters like terminations, this creates legal risk. Multi-system search adds hours to every question.

How HR Team Knowledge Base solves policy documentation challenges

Here's how the application behaves once deployed:

HR Team Knowledge Base gives people operations teams one workspace. Teams document policies, share interpretations, and preserve expertise. Staff search leave policies, review compensation guidelines, and collaborate on updates from one platform.

HR Search That Understands Policies

HR professionals search using policy names and legal terms. AI understands "FMLA leave calculation" and shows relevant procedures. Most searches find needed information in under 30 seconds.

AI recognizes policy concepts and regulatory dependencies automatically. Your team stops asking Slack "where's the remote work policy?" Search effectiveness improves when AI understands employment law relationships.

Real-Time Collaboration on Policy Docs

Multiple professionals edit same leave policy simultaneously. Benefits team adds healthcare details while compensation updates PTO accrual. See who's working on what right now. Comments appear instantly.

Collaboration happens without version conflicts like SharePoint creates. HR professionals work together on living documentation with immediate visibility.

Version History for Compliance

Track every change to employment policies. See who modified parental leave policy and when. Compare compensation guidelines from last year versus today. Roll back if needed.

Full audit trail for compliance prevents "who changed the handbook?" mysteries. Organizations report improved change control when complete history is accessible.

Structured Policy Content

Create custom templates for different policy types. Leave policies have different fields than compensation guidelines. Benefits procedures need different structure than compliance protocols.

Your documentation matches how HR work actually happens. Policy quality improves when structure matches regulatory requirements.

What you can do with HR Team Knowledge Base

  • AI-Powered Policy Search: Find employment policies using natural language - search "sabbatical leave eligibility" and get relevant docs instantly
  • Structured Templates: Create consistent policy documentation - leave, compensation, benefits, compliance templates match actual HR work
  • Real-Time Collaboration: Multiple professionals edit simultaneously - compensation team and benefits team work together without conflicts
  • Version Control: Track every policy change - see who modified what and when for compliance audits
  • Custom Taxonomy: Organize by policy type, jurisdiction, effective date - structure matches your HR operations
  • Gap Identification: System tracks what staff search for - identify missing documentation based on team patterns
  • Mobile Access: HR professionals find policies from anywhere - works on desktop, tablet, and phone

What's included in HR Team Knowledge Base

Complete application ready to deploy once you add your HR policies. Everything people operations teams need to preserve expertise through structured documentation—all organized from your knowledge foundation.

Matrix: HR Policy Foundation

Organize unlimited HR content types in flexible structures:

  • Employment Policy Library: Leave policies, time-off procedures, remote work guidelines organized by type and effective date with version tracking
  • Compensation Documentation: Salary bands, bonus structures, equity guidelines ensuring consistent application during reviews
  • Benefits Administration Guides: Health insurance plans, retirement options, wellness programs documenting complex processes
  • Compliance Procedure Management: EEOC guidelines, ADA accommodations, FMLA procedures ensuring proper implementation
  • Onboarding Process Documentation: New hire procedures, orientation checklists, paperwork workflows coordinating seamless experience
  • Performance Management Procedures: Review cycles, goal-setting processes, PIP procedures providing consistent guidance
  • Policy Interpretations: Previous case resolutions, exception approvals, legal guidance preserving institutional knowledge
  • Regulatory Documentation: Federal requirements, state laws, local ordinances organized by jurisdiction

Flows: HR Team Workspace

Pre-built workspace combining multiple collaboration methods:

Main capabilities:

  • AI-powered policy search understanding employment law terminology
  • Structured policy templates for leave, compensation, benefits, compliance
  • Real-time collaboration with live updates and change visibility
  • Smart organization by policy type, effective date, jurisdiction
  • Version control with comparison, rollback, and audit trail

Integrated Experience: Search understands employment law relationships. Templates enforce consistency. Collaboration prevents conflicts.

Deployment Options: Internal HR portal at hr.company.com, embedded in HRIS, integrated with existing tools

Inbox: Knowledge Management & Requests

Manage HR team coordination and documentation needs:

  • Internal collaboration on policy changes and interpretations
  • Policy documentation requests identifying missing content
  • Subject matter expert assignment for efficient documentation
  • Gap tracking monitoring which areas lack documentation

AI & Automations

Intelligence layer powering all capabilities:

  • Employment Law Understanding: Natural language search recognizing policy relationships and legal terminology
  • Policy Documentation Generation: Create structured docs from notes and legal requirements maintaining accuracy
  • Related Content Discovery: Surface relevant procedures and previous cases when viewing policy
  • Auto-Categorization: Organize content by policy type and jurisdiction automatically
  • Outdated Content Detection: Identify policies needing updates based on regulatory changes
  • Search Pattern Analysis: Track what staff search for, identify documentation gaps
  • Change Notifications: Alert policy owners when regulations change

📚 Learn more: Knowledge Work Platform | Digital Experience Applications | AI & Automation | Conversations Inbox

How MatrixFlows makes HR Team Knowledge Base work

This is how the live system works under the hood:

MatrixFlows gives you four tools to build HR Team Knowledge Base. Matrix organizes policy documentation. Flows creates team workspace. Inbox manages requests. AI helps with search and content creation. Everything connects so HR knowledge stays current automatically.

Organize HR content in Matrix

Start with Matrix where people ops team documents policies. Create tables for employment policies, compensation guidelines, benefits procedures, and compliance protocols. Store employee handbook sections. Document policy interpretations. Not random SharePoint folders - structured docs matching actual HR work.

Organize by Policy Category → Specific Policy → Effective Date. Or by Employee Lifecycle Stage → Process → Procedure. Your structure reflects real HR operations instead of confusing organization charts.

Your entire HR organization contributes managing related areas. Benefits team documents healthcare plans. Compensation maintains salary bands. Compliance tracks regulatory requirements. Everyone works in same workspace without access restrictions.

HR organizations with multiple locations structure by Region → Policy Type → Specific Policy. Under each policy organize by Procedures, Exceptions, Compliance Requirements. When staff search for state-specific leave policies, they see only relevant regional documentation.

Build HR workspace in Flows

Use Flows to create internal people ops knowledge portal. Start with HR Policy Hub template. Customize in hours. Add HR branding. Organize by policy categories instead of random folders. Set up search for HR terminology. Configure access based on role.

Deploy to hr.company.com. Embed in HRIS. Add to HR onboarding. Staff access policy knowledge where they already work instead of another system.

Once deployed, the application updates instantly when policies change. Annual leave policy revised? Update docs today. Compensation bands adjusted? Revise guidelines this afternoon. Updates take minutes without approval cycles.

HR teams without document specialists control everything using visual tools. Add policy docs. Update procedures. Organize by category. Configure security. All done through interface without SharePoint admin training.

Handle documentation requests in Inbox

When HR staff need policy documentation that doesn't exist, requests flow into Inbox. Team sees what information is missing and who needs it. Assign to subject matter expert who knows the policy area. Track documentation requests like project tasks.

In the running system, experts respond faster because they see what staff actually needs. HR business partner needs guidance on complex accommodation scenario. Current policy covers only standard cases. Compliance officer documents exception handling process.

Every documentation request improves workspace automatically. Staff requested sabbatical leave policy guidance. Total rewards team creates comprehensive sabbatical policy. Next professional needing same information finds completed documentation without duplicate requests.

Automate with AI

AI helps write HR documentation from existing sources. Professional provides policy bullets and legal requirements. AI generates structured documentation matching your HR style maintaining accuracy.

AI search understands employment law relationships automatically. Search for "parental leave" and find related FMLA policies and benefits continuation. AI knows these concepts connect even though documentation doesn't explicitly link them.

Automate policy updates and notifications in the deployed system. Employment law changes - system sends update notification to compliance officer. Annual benefits enrollment starts - workflow reminds benefits team to review documentation.

Organizations running this application report AI drafting policy documentation much faster. Suggests related policies when staff add new content. Identifies outdated procedures based on regulatory changes.

Why HR Team Knowledge Base improves automatically

Traditional HR documentation gets stale within months. Organizations using this system see continuous improvement.

  1. Document → HR professionals create policy docs in Matrix organized by function
  2. Search → Team finds HR information through Flows workspace with AI understanding concepts
  3. Request → Staff identify documentation gaps through Inbox with context
  4. Improve → Experts fill gaps and system gets smarter based on patterns

In the first few weeks: Initial policy documentation accessible with basic organizationBy month 2-3: Coverage improves after filling gaps based on search patternsOver time: Comprehensive policy coverage matching actual HR workLong-term: High search success rate with mature documentation continuously updated

This works because the deployed application connects everything. Most HR teams use SharePoint for some policies and Google Drive for others. Information stays fragmented. Gaps never get identified. Updates happen randomly.

MatrixFlows builds the loop into platform. Search patterns reveal documentation gaps. Requests identify missing knowledge. Contributions improve findability. Better documentation reduces questions. Cycle continues.

Implementation timeline

Deploy HR Team Knowledge Base in 3-5 days:

Simple implementations launch in 3 days with pre-built templates. Medium complexity takes 1 week for custom taxonomy and compliance configuration. Complex setups complete within 10 days with full policy migration.

Your HR team handles everything without consultants. Start with template. Import existing policies. Structure by HR function. Configure security. Train team. Go live when ready. Every plan includes unlimited team access.

📚 Learn more: Matrix HR Foundation | Flows Workspace Builder | Inbox Collaboration | AI & Automations

💡 One Foundation, Multiple Uses:Instead of separate tools for documentation, collaboration, and version control, MatrixFlows unifies everything. Build workspace in Flows, organize policies in Matrix, manage requests in Inbox—all connected automatically.

🎯 Why MatrixFlows Is Different:

  • Unlimited team collaboration without per-user costs
  • Pricing scales with company size, paid plans based on company size
  • Structured templates for policy documentation
  • AI search understanding employment law concepts
  • System improves automatically through usage patterns

Results you can expect from HR Team Knowledge Base

Teams using the application in production see these outcomes:

Most HR teams see improved policy access within first week. Here's what typically improves:

For HR Professionals

  • Example Search Time Reduction: Find policies faster - some teams report finding documentation in under 30 seconds instead of hours
  • Faster Employee Support: Resolve inquiries faster with instant access to policies and previous cases
  • Better Onboarding: New HR staff become productive faster - access to complete documentation from day one

For HR Teams

  • Example Documentation Speed: Document policy changes faster - some teams report AI helping structure content much quicker
  • Preserve Expertise: Retain institutional knowledge when senior professionals leave - documented interpretations survive team changes
  • Eliminate Duplicate Work: Stop re-researching policies already interpreted - search finds previous cases instantly

For People Operations Leadership

  • Example Cost Impact: Some organizations reduce time wasted searching - same team supports more employees with better documentation
  • Faster HR Onboarding: New hires productive faster - comprehensive documentation enables self-service learning
  • Better Compliance: Complete audit trail of policy changes - compliance team tracks modifications for regulatory requirements

📊 Example Scenario: One HR team reported big reduction in policy search time with faster new professional onboarding

⏱️ Common Outcome: HR staff save hours weekly searching for documentation - teams save 10-15 hours monthly not recreating policy interpretations

💰 Example Impact: Some organizations avoid $40-80K duplicate HR work annually per team through centralized knowledge

How MatrixFlows HR Team Knowledge Base compares to SharePoint, BambooHR, and Workday

Here's how this deployable system compares to alternatives:

Most HR teams compare documentation platforms based on policy management capabilities. Here's how MatrixFlows differs from SharePoint, BambooHR, and Workday.

MatrixFlows vs SharePoint

SharePoint is the standard document management system with Microsoft 365 integration. However, search struggles with policy terminology. No structured templates for HR documentation. Folders become mazes nobody can navigate.

MatrixFlows HR Team Knowledge Base was built for structured HR policy documentation. Your entire people ops organization contributes without per-user fees. AI search understands employment law terms. Create structured docs for leave policies and compensation guidelines.

Choose MatrixFlows when you need entire HR organization documenting policies without per-person monthly costs.

MatrixFlows vs BambooHR

BambooHR offers HRIS platform with employee records and time tracking. However, built primarily for employee data not HR team collaboration. No real-time policy editing. Search is basic keyword matching.

MatrixFlows HR Team Knowledge Base enables unlimited HR team collaboration without per-seat costs. Real-time editing for policy updates. Version control built-in for compliance. AI search understands employment law relationships.

Choose MatrixFlows when you need collaborative policy documentation that entire HR team can access without per-person licensing costs.

MatrixFlows vs Workday

Workday provides enterprise HRIS with comprehensive HR functionality. However, requires big annual costs and long implementation timeline. Requires dedicated Workday administrator. Built for HR transactions not team knowledge sharing.

MatrixFlows HR Team Knowledge Base provides focused HR knowledge solution. Deploy in days not months. HR team manages directly without dedicated administrator. AI-powered search built specifically for policy documentation.

Choose MatrixFlows when you need HR team knowledge platform without enterprise HRIS complexity and big costs.

The biggest difference: SharePoint focuses on document storage. BambooHR on employee data management. Workday on enterprise HR transactions. MatrixFlows prioritizes HR team knowledge collaboration with unlimited people ops participation.

Create your HR Team Knowledge Base today

Stop losing HR expertise in scattered SharePoint folders and email threads. HR Team Knowledge Base helps people operations teams document policies and find procedures faster. Deploy structured policy documentation that preserves knowledge when professionals leave.

Every plan includes:

  • HR policy documentation and unlimited team collaboration
  • AI-powered search for employment policies and procedures
  • Real-time coordination for people ops knowledge work
  • Version control and audit trails for compliance

Paid plans based on company size when ready. No per-user fees.

🚀 Start Today: Create HR Team Knowledge Base and reduce search time

⏰ Quick Setup: Deploy complete policy documentation workspace in 3-5 days

💡 What you get: Unlimited users on every plan with unlimited HR staff includes knowledge management and AI search

Create your MatrixFlows workspace today →

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In this post:
Frequently asked questions

Frequently Asked Questions About HR Team Knowledge Base

Find answers about building an HR knowledge base — from how to organize policies and compliance content with AI search, to preventing knowledge loss during team transitions, and how to get started.

Our HR policies live in shared drives, benefits info is in PDFs, and compliance docs are in email threads. How do we get all of that into one searchable HR knowledge base?

HR staff find policies in seconds when everything lives in one searchable place with topic tags — because scattered content turns every policy question into a Slack message. An HR generalist searching "parental leave eligibility part-time" finds the current policy with effective dates. A benefits coordinator searching "HSA contribution limits 2025" finds the updated benefits guide instead of last year's PDF.

SharePoint provides document libraries but HR teams end up with hundreds of untagged files that search cannot meaningfully rank. Google Drive stores HR docs but offers no taxonomy or document-type structure — a search for "PTO policy" returns the current policy, three drafts, a manager FAQ, and a presentation from 2019. Confluence pages accumulate but lack the compliance-aware structure HR teams need for policy versioning and effective dates.

Your HR team imports existing policies, benefits guides, and compliance docs into MatrixFlows tagged by policy type, effective date, and applicable entity. AI search surfaces the current version of every document — not drafts or expired versions. When open enrollment materials change, your team updates once and every HR staff member finds the current information immediately.

Our policies change every year and some differ by location or entity. How do we make sure HR staff always find the current policy for the right entity instead of an expired version?

Entity and version tags on every policy ensure AI returns the current document for the right location — because applying the wrong entity's leave policy creates compliance exposure. When a policy carries entity tags (US, UK, Canada) and version dates (effective January 2025), a search for "overtime policy UK" returns the UK-specific current version, not the US policy or the 2023 draft.

SharePoint versioning tracks document edits but cannot tag policies by entity or surface only the current effective version in search results — both current and expired versions appear equally. Google Drive has no version-management layer beyond file naming conventions that HR teams maintain manually. Confluence page history tracks edits but provides no entity-level filtering or effective-date awareness in search.

In MatrixFlows, your team tags each policy by entity, effective date, and review schedule. AI search filters by entity before matching the query, so HR staff in different locations see only the policies that apply to them. Expired versions archive automatically when new versions publish. Your team manages one policy library while each entity's view stays accurate — no separate folders per location that drift apart.

Can one HR knowledge base handle employee handbooks, leave policies, benefits guides, compliance training materials, and onboarding checklists — each with different structures?

Each HR content type produces better results with its own structure — because a leave policy needs effective dates while an onboarding checklist needs sequential steps and completion tracking. HR staff find what they need faster when the search result matches the format they expect: a policy shows its effective date and applicable entity, a benefits guide shows plan year and enrollment deadlines, an onboarding checklist shows completion progress.

SharePoint treats everything as a document with no structural variation — a leave policy looks identical to a meeting agenda in search results. Google Drive provides files and folders but no way to define content types with custom fields like effective dates or review cycles. Confluence pages can use templates but every HR document type still renders as a flat page with no field-level structure for compliance tracking.

The pre-built template includes content types configured for HR — policies with effective dates and entity scope, benefits guides with plan-year fields, compliance docs with review schedules, and onboarding checklists with sequential modules. AI search in MatrixFlows covers all content types from one search bar. HR staff find the leave policy, the benefits enrollment guide, and the compliance training — each in its native format with relevant metadata visible.

We have different policies for different office locations and employee types. Can one HR knowledge base serve salaried, hourly, and contractor staff across multiple locations?

Entity and employee-type tags show each group only policies that apply to them — because hourly employees seeing salaried benefits or US staff seeing UK leave policies creates confusion. Salaried staff see equity vesting schedules. Hourly staff see overtime procedures. Contractors see engagement terms and compliance requirements. Location-specific policies appear only for the relevant office. Shared company policies appear for everyone.

SharePoint can organize files by site per location, but shared policies require duplication across sites. Google Drive folder structures cannot filter content by employee type dynamically — everyone browses the same hierarchy. Confluence spaces can separate regions but cross-region shared content requires manual cross-linking or duplication that drifts when policies update on different schedules.

MatrixFlows applies entity, location, and employee-type tags at the content level. Your team maintains one policy library while each group sees only relevant content. Shared policies like the code of conduct appear for all groups. Location-specific policies appear for their location only. Update the parental leave policy for US salaried employees once and only that group's view changes — no risk of accidentally updating the wrong entity's policy.

How does an HR knowledge base help us stay audit-ready, and how do we know which policies need updating before they become compliance risks?

Review schedules and content health analytics keep policies audit-ready by surfacing overdue documents and unfindable topics — because compliance gaps hide until an auditor or employee complaint reveals them. When a policy hasn't been reviewed in 12 months, it flags automatically. When employees search "remote work stipend" and find nothing, that gap surfaces as a missing policy.

SharePoint provides document metadata but no automated review reminders or policy health dashboards — compliance teams rely on spreadsheets to track review cycles manually. Google Drive has no built-in review scheduling or analytics connecting employee searches to policy gaps. Confluence provides page-level analytics but cannot surface which HR topics lack documentation or which policies are overdue for review.

HR analytics in MatrixFlows surface overdue policies, zero-result searches, and low-rated content in one dashboard. Review reminders notify policy owners when their documents approach review deadlines. Version history maintains a complete audit trail — every edit, every approval, every publish date. Your team stops managing compliance in spreadsheets and starts managing it from the knowledge base itself.

What does an HR knowledge base cost when the entire HR team — plus managers who reference policies — needs access?

MatrixFlows uses company-wide pricing based on company size, not per-user fees. Every HR team member and every manager who needs to reference policies gets full access at no additional per-user cost. Paid plans scale with your organization rather than the number of people accessing HR content.

Confluence charges $6-$11 per user monthly. SharePoint comes bundled with Microsoft 365 but advanced search and compliance features require additional licensing. Per-seat pricing forces HR leaders to choose who gets access — so managers who need policy references get excluded, and they Slack the HR team instead of searching for themselves.

We have policies in Word docs and benefits info in PDFs. How fast can we get an HR knowledge base running that the whole team can search?

The pre-built HR template comes with policy-type taxonomy, effective-date fields, and entity tags already configured — so your team imports existing Word docs and PDFs rather than rebuilding structure from scratch. AI search works on day one across whatever content you import first. No developers needed, no migration project. Start with your most-referenced policies and add remaining docs as departments contribute.

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