Unify knowledge work and enablement in one platform. Deploy AI-powered self-service. Resolve what remains with full context. Self-service improves every quarter.
Deploy intelligent applications that answer questions, guide decisions, and complete transactions — serving customers, partners, and employees 24/7 from one knowledge foundation.
Conversations that resolve. Grounded in your knowledge foundation — not the open internet. When escalation is needed, your team receives full context.
Voice support that scales without hold queues. Users speak naturally, get real-time responses, with complex issues transferring with full context captured.
Deliver answers — not search results to sort through. One clear, cited response synthesized from your entire knowledge foundation.
Find anything. Any format. Any source. Surfaces the right content from articles, videos, PDFs, and connected systems.
Where Decagon and Sierra give you agents on top of disconnected tools, MatrixFlows gives you the unified foundation the agents run on. Create once. Deploy everywhere. Every team contributing means richer knowledge and better self-service.
Product docs, customer guides, partner enablement, employee onboarding — any content type with custom fields and flexible structures that match how your business actually works.
Unlimited users. No per-seat pricing. Every team works in one place, every contributor strengthens the foundation. What your team creates flows directly into the apps your customers use.
SharePoint, Confluence, Drive, Zendesk — connect the tools your teams already use. Content stays in sync and becomes searchable across your entire knowledge foundation.
Every interaction strengthens the foundation. Self-service rates climb from 20% in week one to 60%+ by week twelve — without extra effort.
When a customer reaches your team, the hard work is already done. AI suggests responses from your knowledge foundation. Your team sees full context — what the customer tried, what articles are relevant, what worked before.
Hi Alex, I found a few things that should help with the E-42 error. First, make sure your firmware is updated to v3.2.1 — that release specifically addresses intermittent E-42 codes on Gen3 units.
Your entire company gets access from day one. Every department, every contributor. No per-seat pricing that punishes collaboration.
AI Assistants, help centers, portals, communities — deploy as many as your business needs. No per-resolution pricing unlike Intercom or Zendesk.
Free knowledge work foundation. Pay for integrations, automations, multi-brand, and enterprise controls — not for AI usage.
Start free. Your entire company gets access from day one.
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