Live demo — try it now

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What Wacom product support
looks like with AI

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We studied your support ecosystem — driver installation guides, Cintiq Pro setup docs, Wacom Center configuration articles, and macOS compatibility notices — and built a working AI assistant in under an hour. This AI assistant handles real creative professional questions — pen pressure troubleshooting, driver conflicts, display calibration, product comparison — using your actual content. Your customers could be using this tomorrow.

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Try the demo below 
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The Platform

Faster resolutions across every product line, creative audience, and support channel

One knowledge foundation that powers self-service for every product you make, every creative professional you serve, and every support topic your team handles.

Cintiq Pro, Intuos Pro & More

Cintiq Pro 17/22/27, Cintiq, Intuos Pro, Wacom One, MobileStudio Pro, MovinkPad, Bamboo — all covered from a single knowledge foundation. Your entire pen display, pen tablet, and pen computer lineup, organized and searchable across every SKU and OS configuration.

All Knowledge, Connected

support.wacom.com KB articles, Wacom 101 in-product user help, driver release notes, Wacom Center guides, firmware update procedures, and community Q&A — all connected. Your five separate support properties unified into one AI that knows all of it.

Creatives, Beginners & Studio IT

Creative professionals need driver and pressure troubleshooting. Beginners need setup walkthroughs. Studio IT admins need deployment and driver version control. Every audience gets the right depth — from first-time pairing to advanced ExpressKey configuration — from the same foundation.

Answers & Actions

Driver installation step-by-step. Pen pressure diagnosis. macOS Tahoe compatibility checks. Wacom Link Plus setup. Device registration. Firmware updates. Warranty submission handoff. Not just pointing to articles — walking users through resolution, then escalating with context when human help is needed.

Connects to Zendesk & Dynamics 365

Your support runs on Zendesk and Dynamics 365 CRM. The AI works alongside both — resolving what it can, then routing to your existing ticket queue with full context: which product, which OS, what troubleshooting steps were already tried. No rip-and-replace. No new workflows for your team.

Website & In-App

Your support runs on Zendesk and Dynamics 365 CRM. The AI works alongside both — resolving what it can, then routing to your existing ticket queue with full context: which product, which OS, what troubleshooting steps were already tried. No rip-and-replace. No new workflows for your team.

Live in days, not months. No per-AI-session fees.

Every AI interaction is included — no per-resolution charges, no conversation caps, no surprise bills as adoption grows. Usage improves the system, not your cost.

We help you build your knowledge foundation, connect your systems, and go live. Ongoing implementation support included — not a handoff.

✓ Unlimited AI conversations
✓ No per-resolution fees
✓ Predictable pricing
See pricing

Ready for support that scales without headcount?

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AI-powered self-service grounded in your real knowledge. Every product, every audience, every process — live in weeks, not months.

Let’s talk →
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