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What Toro Company outdoor equipment support looks like with AI

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We studied The Toro Company’s support ecosystem of 100+ equipment models spanning Toro, Exmark, Ditch Witch, BOSS, and Ventrac — across lawn mowers, commercial mowers, underground construction, and irrigation systems — and built a working AI assistant in under an hour. It handles pre- and post-sales questions — selection, setup, operation, maintenance, and troubleshooting — and can perform common actions like registering products, finding dealers, and submitting warranty claims when connected with your existing systems.

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The Platform

Faster resolution across every brand, every segment, and every customer type

One knowledge foundation that powers self-service for every equipment line you manufacture, every audience you serve — from homeowners to golf superintendents to underground contractors — and every seasonal spike your team supports.

15+ Brands Across 7 Segments

Residential lawn care. Commercial landscape equipment. Golf course maintenance. Underground construction. Snow management. Irrigation systems. Compact tractors. Toro, Exmark, Ditch Witch, BOSS, Ventrac, Spartan, and supporting brands. Every product category unified from one knowledge foundation.

All Knowledge, Connected

Operator manuals, service bulletins, parts catalogs, assembly guides, maintenance schedules, troubleshooting workflows, warranty terms, and technical specifications. Battery compatibility charts across Flex-Force 60V tools. Attachment configurations for Ventrac tractors. GeoLink autonomous operation guides. Everything organized and instantly searchable.

Homeowners to Fleet Managers

DIY homeowners selecting their first zero-turn mower. Landscape contractors troubleshooting Exmark stand-on equipment. Golf superintendents maintaining Greensmaster precision. Underground contractors configuring Ditch Witch directional drills. Municipal fleet managers overseeing snow removal. Each audience gets appropriate technical depth automatically.

Answers & Actions

Equipment selection by property size and terrain. Setup and assembly walkthroughs. Seasonal maintenance schedules and winterization procedures. Performance troubleshooting and diagnostic codes. Product registration for warranty activation. Dealer location for service and parts. Not just static manuals — guiding customers through resolution.

Connects to Dealer Network

Integrates with dealer locator systems across 175+ Ditch Witch locations worldwide and authorized Toro, Exmark, BOSS, and Ventrac service centers. Routes warranty claims to authorized dealers. Links parts diagrams to ordering systems. Surfaces service appointment scheduling when hands-on diagnosis is required.

Website & In-App

Integrates with dealer locator systems across 175+ Ditch Witch locations worldwide and authorized Toro, Exmark, BOSS, and Ventrac service centers. Routes warranty claims to authorized dealers. Links parts diagrams to ordering systems. Surfaces service appointment scheduling when hands-on diagnosis is required.

Live in days, not months. No per user or per-AI-session fees.

Every AI interaction is included — no per-resolution charges, no conversation caps, no surprise bills as adoption grows. Usage improves the system, not your cost.

We help you build your knowledge foundation, connect your systems, and go live. Ongoing implementation support included — not a handoff.

✓ Unlimited AI conversations
✓ No per-resolution fees
✓ Predictable pricing
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Ready for support that scales without headcount?

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AI-powered self-service grounded in your real knowledge. Every product, every audience, every process — live in weeks, not months.

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