Live demo — try it now

‍

What Student Choice member support looks like with AI

‍

We studied Student Choice's support operation across 300+ credit union partners — serving borrowers, students, families, credit union staff, and financial aid officers — and built a working AI assistant in under an hour. It handles questions about loan applications, refinancing, FAFSA assistance, rates and terms, repayment options, disbursement, and account management — using your actual content. Your community could be using this tomorrow.

‍

Try the demo below 
↓
Talk to us
No login required · Takes 30 seconds · Built from your public content
Full Page
Slide-Out Widget
support.studentchoice.org/ai-assistant
Product Support
×
The Platform

Faster answers across every loan product, partner, and borrower touchpoint

One knowledge foundation that powers self-service for every lending solution Student Choice offers, every partner credit union you serve, and every process borrowers and partners navigate.

Every Loan Product & Service

Private student loans, student loan refinance, education line of credit, skilled trades lending, college planning consultation. Knowledge organized across everything you offer borrowers and credit unions.

All Knowledge, Connected

Loan product guides, credit union partner materials, FAFSA resources, repayment policy documents, servicing procedures, compliance materials — all connected and searchable. Always current, always compliant.

Borrowers, Credit Unions & Schools

Students and families get loan application guidance and repayment help. Credit union partners get program details and marketing support. Financial aid officers get certification and disbursement procedures. Same foundation, right information for each audience.

Answers & Actions

Completing loan applications, requesting fund disbursements, scheduling payments, applying for deferment or forbearance, requesting cosigner release, interpreting FAFSA results — borrowers and partners get guided through the processes that generate the most support requests.

Connects to Your Help Desk

Works alongside your ticketing system and borrower servicing platform. Escalates to the right team with full context. Seamless handoff from AI to human support when needed.

Website & Partner Portals

Works alongside your ticketing system and borrower servicing platform. Escalates to the right team with full context. Seamless handoff from AI to human support when needed.

Live in days, not months. No per user or per-AI-session fees.

Every AI interaction is included — no per-resolution charges, no conversation caps, no surprise bills as adoption grows. Usage improves the system, not your cost.

We help you build your knowledge foundation, connect your systems, and go live. Ongoing implementation support included — not a handoff.

✓ Unlimited AI conversations
✓ No per-resolution fees
✓ Predictable pricing
See pricing

Ready for support that scales without headcount?

‍

AI-powered self-service grounded in your real knowledge. Every product, every audience, every process — live in weeks, not months.

Let’s talk →
Try MatrixFlows now
© 2026 MatrixFlows, Inc.
PrivacyTermsmatrixflows.com
Built with
MatrixFlows
· AI-Powered Knowledge Enablement Platform