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What Motive fleet operations support looks like with AI

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We studied Motive's support ecosystem of 120,000+ customers across Driver Safety, Fleet Management, Asset Tracking, Compliance, Maintenance, Spend Management, and Workforce Management, and built a working AI assistant in under an hour. It handles pre- and post-sales questions — installation, compliance, safety, operations, maintenance, and troubleshooting — and can perform common actions like submit support ticket, check system status, and access help center when connected with your existing systems.

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The Platform

Faster resolution across every fleet operation, compliance requirement, and safety protocol

One knowledge foundation that powers self-service for every product you deploy, every audience you serve, and every compliance standard your team monitors.

Driver Safety, Fleet Management & More

Driver Safety with AI dashcams. Fleet Management with GPS tracking. Asset Tracking with gateways and beacons. Compliance for ELD and HOS. Maintenance with fault code alerts. Spend Management through Motive Card. Workforce Management with driver docs. Seven product families unified in one assistant.

All Knowledge, Connected

Hardware installation guides for Vehicle Gateways and dashcams. Fault code interpretation and diagnostics. ELD compliance documentation. Safety coaching workflows. DVIR procedures. Asset sensor configuration. Help center articles, training videos, technical manuals, and compliance updates — all accessible through one interface.

Fleet Managers, Drivers & Safety Teams

Fleet managers access dashboard analytics and performance metrics. Drivers log hours and complete inspections. Safety teams review dashcam footage and coach drivers. Compliance officers monitor HOS violations. Operations tracks asset locations. Maintenance schedules service. Finance manages fuel spend. One assistant serves every role.

Answers & Actions

Step-by-step hardware installation walkthrough. HOS violation prevention and IFTA reporting. Driver qualification file management. Dashcam event review workflows. Fault code alerts and maintenance scheduling. Real-time diagnostics and troubleshooting. Not just documentation — guiding users through complete resolution workflows.

Connects to Motive Support Portal

Submit tickets through your Motive Support Portal. Check real-time system status dashboards. Route urgent issues to 24/7 support team. Access comprehensive help center articles and training resources. The assistant orchestrates your entire support workflow from one interface.

Website & In-App

Submit tickets through your Motive Support Portal. Check real-time system status dashboards. Route urgent issues to 24/7 support team. Access comprehensive help center articles and training resources. The assistant orchestrates your entire support workflow from one interface.

Live in days, not months. No per user or per-AI-session fees.

Every AI interaction is included — no per-resolution charges, no conversation caps, no surprise bills as adoption grows. Usage improves the system, not your cost.

We help you build your knowledge foundation, connect your systems, and go live. Ongoing implementation support included — not a handoff.

✓ Unlimited AI conversations
✓ No per-resolution fees
✓ Predictable pricing
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Ready for support that scales without headcount?

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AI-powered self-service grounded in your real knowledge. Every product, every audience, every process — live in weeks, not months.

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